Integration of WM with EOM and ERP

Integration of WM with EOM and ERP

Background

American women’s retail chain that offers plus-size clothing and accessories has over 600 stores in operation across 36 states in the United States and had to open a New DC to support its e-commerce business and fulfill retail store orders.

Enabled by:

  • HighJump WMS
  • Manhattan EOM
  • Oracle RMS/ERP
  • Integration of WM with EOM and ERP

Key Design/ Implementation Solutions and Value Addition:

  • Effective End of Day Inventory Sync from WMS to EOM
  • Handling Ship Confirms efficiently reducing double dip of Inventory
  • Inventory updates in RMS based on receipts/shipping from DC/FC, Stores.
  • PASS file generation – for custom clearance at US-Canada border
  • Custom Appointment Scheduling module to help receive against ASN
  • Automate clean up processes to maintain a clean working environment
  • Consolidate supplier returns from all stores to single DC and ship returns to suppliers
  • Recon reports to bring to light the mismatch in Orders and Ship Confirms between WMS and EOM
  • Hourly reports with metrics on warehouse operations

Customer Outcome

  • 100% Inventory accuracy resulting in zero orders dropped
  • Resolved Ship Confirm issues resulting in better Customer Experience
  • Makeshift custom solution on Appointment Scheduling was later absorbed as permanent solution with minor enhancements since it performed better than vendor’s out of the box solution
  • New integrations built to support legacy systems worked seamlessly

Why ITOrizon

Vast knowledge of Supply Chain Domain and working experience in numerous Implementations of different SCM solutions – Warehouse Management, Order Management, ERP – enables us to provide solution the moment we walk into a problem statement. This rich domain knowledge and implementation expertise was put in action to transform shaky grounds to rock solid foundation resulting in smooth go-live and post go-live operations.

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ITOrizon is a Global Services Company that combines industry experience with technical innovation to enable our clients to achieve their Omni Channel, Digital Business, and IT Objectives. We have an exceptional understanding of both supply chain and technology challenges, and we carry great pride in resolving those problems in the right place with the right tools. 

Click here to view a related article about ITOrizon’s Supply Chain Programs’ Success Story.  

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