Premium Services

Are you ready to optimize your Legacy Manhattan WMS?

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Service Overview

Manhattan OnPrem WMS

ITOrizon offers a comprehensive suite of services around Manhattan’s WMS solutions, including WMOS, SCALE, and WMi. Our expertise covers everything from design and rollouts to integrations, compliance, reporting, and managed services/support.

If you are running on-premise applications like WMOS, SCALE, or WMi, adapting to the evolving technology landscape such as cloud deployments, software updates, data security compliance, and system integrations can be challenging. These are key areas where ITOrizon’s expertise can support and guide you.

  • Deployment and migration of WMOS, SCALE, and WMi solutions on public and private clouds as turnkey solutions. 
  • Managing CI/CD pipelines for third-party software patches and Manhattan Associates’ SDN deployments. 
  • Design, configuration, testing, go-live, and hyper care for rollouts to additional distribution centers (DCs). 
  • Enhancements outside the proprietary code of Manhattan. 
  • Peak-season readiness with data and environment preparations. 
  • Application and database tuning for performance, load-balancing, Active/Passive setups, and resolving issues related to deadlocks, memory usage, CPU usage, etc. 
  • 24/7 support services, including peak season support, environment support, application-only support, or managed services. 
Client Experience
Nordstrom

“ITOrizon played a key role in the successful delivery of a $35M supply chain system solution. They provided technical resources with expertise to augment and complement our employee resources. They were also able to provide valuable program management assistance in areas where we were lacking technical and process experience.

The partnership with ITOrizon was seamless – they became a highly integrated part of our team – providing onsite & offsite support as well as traveling with the employee team to remote support locations.”

Technology Director – Supply Chain Systems, Nordstrom

Our Clientele
What We do

Our Manhattan Premium Services

IT Consulting

  • Program Governance 
  • Requirements Definition  
  • Ecosystem Gap Analysis 
  • Operational Excellence 

Implementations

  • Detailed Design
  • Ecosystem Integration Design
  • Application Configurations 
  • Super-User Training 
  • End-to-End Ecosystem Integrations 
  • Data Conversion 
  • KPI Tracking and Reporting 
  • Supply Chain Intelligence (SCI) Design and Development 
  • Go-Live and Production Support  

Testing

  • Testing Planning & Management 
  • Testing Execution 
  • Benchmark Testing (VPT) 
  • Accelerated Targeted Testing
  • Custom Test Automation

Application & Infrastructure

  • OnPrem Environment Management 
  • CloudOps 
  • Cloud Transformation 

Managed Services

  • 24/7 Application Support 
  • Release Management 
  • Change Management 

Emerging Technologies

  • PaaS Developments 
  • BeSpoke Developments 
  • Host Systems Integration 
  • SCM Module Enhancements 
Manhattan Ecosystem Expertise

Manhattan WMOS

WMOS, or WM Open Systems, has ruled the global supply chain space for the last decade. The next-gen technology for WMOS is Manhattan Active WMS, WMOS remains widely used among top retailers, e-commerce vendors, and 3PL service providers. WMOS licenses are still sold by Manhattan Associates to existing customers with extended support warranties. WMOS was built on the Supply Chain Process Platform (SCPP), which provides harmonious data integration capabilities across different Manhattan products, including TLM (Transportation and Logistics Management), TP (Transportation Procurement), DOM (Distributed Order Management), MIF (Manhattan Integration Framework), and SCI (Supply Chain Intelligence) Reporting. 

Manhattan WMi

Manhattan WMi, built for the IBM iSeries platform, offers robust warehouse management capabilities tailored to various operational needs. Known for its reliability and deep integration with IBM systems, WMi continues to be a critical component for many businesses that rely on IBM’s midrange computer systems. It provides a solid foundation for warehouse operations, ensuring efficiency and accuracy. 

Manhattan SCALE

Manhattan SCALE (Supply Chain Architected for Logistics Execution) is designed for flexibility and scalability, making it ideal for a range of business sizes and industries. SCALE’s adaptability allows it to support complex supply chain processes while providing the agility needed to respond to changing market demands. Unlike WMOS, SCALE is known for its rapid implementation and lower total cost of ownership, making it an attractive option for businesses seeking a robust yet versatile warehouse management solution. 

Industry Recognitions

Recognized

SCM Integrators List – 2020

Top 10 Consulting / Services Companies

Top 100 Logistics IT Provider – 2018

America’s Fastest Growing Companies

Top 10 Supply Chain Solution Providers 2017

Key Achievements

35 Million USD

Largest SCM program we have been part of providing more than one fourth of the required SMEs

1500+ Warehouses

Where our architects have implemented a WMS or TMS

1M+ Pick Locations

Largest Permanent Pick Location Strategy

600K+ Pick Locations

Largest Dynamic Pick Location Strategy

1.2 M+ Sq. Ft.

Largest Warehouse Designed

300K+

Peak Day Order Volume

4 Unit Sorters

Maximum Unit Sorters Designed for a single facility

13 Million+

Maximum SKUs integrated between an MDM and WMS

3 ERPs

Maximum number of ERPs integrated for a single customer

50+ Vendors

50+ Automation Vendors

WHAT OUR CUSTOMERS SAY?

Ready to take the next step?

ITOrizon is here to answer your questions and support all your Manhattan WMS needs.

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