Premium Services

Are you ready to optimize your Legacy Manhattan WMS?

Let’s transform your warehouse operations together.

Service Overview

Manhattan OnPrem WMS

ITOrizon provides a wide range of services around Manhattan’s WMS solutions, including WMOS, SCALE, and WMi. These services range from design, rollouts, integrations, compliance, reporting services, and managed services/support. 

Customers running on-premises applications like WMOS, SCALE, or WMi need to adapt to the changing technology landscape, such as cloud deployments, software patches, data and security compliances, and integrations with other systems. These are some of the niche areas where ITOrizon has expertise and helps our customers. 

Manhattan WMOS

WMOS, or WM Open Systems, has ruled the global supply chain space for the last decade. The next-gen technology for WMOS is Manhattan Active WMS, WMOS remains widely used among top retailers, e-commerce vendors, and 3PL service providers. WMOS licenses are still sold by Manhattan Associates to existing customers with extended support warranties. WMOS was built on the Supply Chain Process Platform (SCPP), which provides harmonious data integration capabilities across different Manhattan products, including TLM (Transportation and Logistics Management), TP (Transportation Procurement), DOM (Distributed Order Management), MIF (Manhattan Integration Framework), and SCI (Supply Chain Intelligence) Reporting. 

Manhattan WMi

Manhattan WMi, built for the IBM iSeries platform, offers robust warehouse management capabilities tailored to various operational needs. Known for its reliability and deep integration with IBM systems, WMi continues to be a critical component for many businesses that rely on IBM’s midrange computer systems. It provides a solid foundation for warehouse operations, ensuring efficiency and accuracy. 

Manhattan SCALE

Manhattan SCALE (Supply Chain Architected for Logistics Execution) is designed for flexibility and scalability, making it ideal for a range of business sizes and industries. SCALE’s adaptability allows it to support complex supply chain processes while providing the agility needed to respond to changing market demands. Unlike WMOS, SCALE is known for its rapid implementation and lower total cost of ownership, making it an attractive option for businesses seeking a robust yet versatile warehouse management solution. 

What We do

Our Manhattan Premium Services

IT Consulting

  • Program Governance 
  • Requirements Definition  
  • Ecosystem Gap Analysis 
  • Operational Excellence 


  • Detailed Design
  • Ecosystem Integration Design
  • Application Configurations 
  • Super-User Training 
  • End-to-End Ecosystem Integrations 
  • Data Conversion 
  • KPI Tracking and Reporting 
  • Supply Chain Intelligence (SCI) Design and Development 
  • Go-Live and Production Support  


  • Testing Planning & Management 
  • Testing Execution 
  • Benchmark Testing (VPT) 
  • Accelerated Targeted Testing
  • Custom Test Automation

Application & Infrastructure

  • OnPrem Environment Management 
  • CloudOps 
  • Cloud Transformation 

Managed Services

  • 24/7 Application Support 
  • Release Management 
  • Change Management 

Emerging Technologies

  • PaaS Developments 
  • BeSpoke Developments 
  • Host Systems Integration 
  • SCM Module Enhancements 
Hear from our happy clients

“ITOrizon played a key role in the successful delivery of a $35M supply chain system solution. They provided technical resources with expertise to augment and complement our employee resources. They were also able to provide valuable program management assistance in areas where we were lacking technical and process experience.

The partnership with ITOrizon was seamless – they became a highly integrated part of our team – providing onsite & offsite support as well as traveling with the employee team to remote support locations.”

Technology Director – Supply Chain Systems, Nordstrom

Our Clientele
Industry Recognitions


SCM Integrators List – 2020

Top 10 Consulting / Services Companies

Top 100 Logistics IT Provider – 2018

America’s Fastest Growing Companies

Top 10 Supply Chain Solution Providers 2017

Customer Engagement

  • Deployment and migration of WMOS, SCALE, and WMi solutions on public and private clouds as turnkey solutions. 
  • Managing CI/CD pipelines for third-party software patches and Manhattan Associates’ SDN deployments. 
  • Design, configuration, testing, go-live, and hyper care for rollouts to additional distribution centers (DCs). 
  • Minor enhancements outside the proprietary code of Manhattan. 
  • Peak-season readiness with data and environment preparations. 
  • Application and database tuning for performance, load-balancing, Active/Passive setups, and resolving issues related to deadlocks, memory usage, CPU usage, etc. 
  • 24/7 support services, including peak season support, environment support, application-only support, or managed services. 

Manhattan OnPrem WMS: Your One-Stop Solution for Domestic & Global Fulfillment Needs

Consult with ITOrizon’s expertise to unlock the potential for innovation, ease, insightful reporting & enabling precise business decisions based on sales trends. 

Key Achievements

50+ Vendors

50+ Automation Vendors

35 Million USD

Largest SCM Program we have been part of providing more than one fourth of the required SMEs

1500+ Warehouses

Where our architects have implemented a WMS or TMS

1M+ Pick Locations

Largest Permanent Pick Location Strategy

600K+ Pick Locations

Largest Dynamic Pick Location Strategy

1.2 M+ Sq. Ft.

Largest Warehouse Designed


Peak Day Order Volume

4 Unit Sorters

Maximum Unit Sorters Designed for a single facility

13 Million+

Maximum SKUs integrated between an MDM and WMS

3 ERPs

Maximum number of ERPs integrated for a single customer


Unlock the Full Potential of Your WMS!

ITOrizon is your trusted partner for WMOS, WMi, and SCALE services. Find out how our comprehensive services can boost efficiency, streamline processes, and support your business growth.

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