Manhattan Active Omni: One Stop for Your Commerce Solutions
Order Management - Point of Sale - Customer Engagement - Store inventory & fulfillment
In today’s marketplace, consumer expectations have evolved, requiring a retail experience that seamlessly merges brick-and-mortar and digital channels. At ITOrizon, we help businesses create holistic omnichannel strategies that cater to these evolving customer demands. Leveraging our in-depth knowledge of the Manhattan Associates suite and our extensive experience in supply chain management, gained from working with leading retailers and brands, we empower your business to seamlessly integrate the physical and digital worlds. By facilitating seamless interactions between all your channels, we ensure a channel-agnostic experience that captivates your customers and fosters long-term loyalty.
- Unify customer journey across channels
- Get real-time visibility, allocation, and stock transfers
- Avoid overstocking or stockouts
- Maximize store inventory utilization
- Leverage time-phased demand signals
- Improve order fulfillment accuracy
- Access advanced store performance analytics
- Improve marketing campaign management
- Centralize all your customer engagements
- Efficient and quick point-of-sale transactions
- Offer multiple payment options across borders
- Get data to personalize your customer experiences
- Enhance routing and management of orders
- Streamline the process for handling returns and exchanges
How ITOrizon Can Help You?
Design and Implementation
At ITOrizon, we excel in enhancing your omni-channel customer experience with our expertise in implementing Manhattan Active Omni. By analyzing your existing processes, we develop a comprehensive strategy and roadmap to align the solution with your unique business needs. Our team is skilled in designing optimized workflows and procedures that fully harness the advanced features and capabilities of Manhattan Active Omni, delivering an efficient and seamless omni-channel commerce solution that drives success for your business.
Consulting and Optimization Services
As a trusted Manhattan Active Omni consulting partner, we bring unparalleled expertise in retail management. Our team excels in identifying areas for improvement, offering valuable insights, and recommending strategies to optimize retail network management and streamline operations. Gain access to industry-leading practices that will enhance your overall customer experience and drive success in your business.
Support & Application Managed Services
We provide 24/7 support with troubleshooting, issue resolution, and system updates. We offer comprehensive application-managed services to ensure seamless operation and minimal disruptions, maximizing the uptime of your solution. When new versions or enhancements are released for Manhattan Active Omni our team will evaluate the benefits, plan and execute system upgrades, and implement new features or functionalities.
Integration and Customization
We offer tailored customization solutions to meet your unique processes, reporting needs, and integration requirements. If you have existing systems or applications within your retail ecosystem, our expert team can seamlessly integrate Manhattan Active Omni with these platforms. We ensure smooth data exchange and synchronization between various systems, including CRM, ERP systems, and e-commerce platforms.
DevOps and Testing
Our dedicated team is committed to tailoring a customized DevOps strategy that perfectly aligns with your unique business requirements. We excel in implementing cutting-edge test automation frameworks and tools, empowering you to execute tests with greater efficiency, expand test coverage, and significantly minimize the effort involved in regression testing. We specialize in conducting comprehensive performance testing for your Manhattan Active solution to proactively identify and resolve any performance bottlenecks or scalability concerns.
Manhattan Active Omni Solutions
Why Partner with ITOrizon?
As a leading advisor in Manhattan Active Solutions, ITOrizon specializes in designing and implementing powerful omnichannel commerce solutions that empower retailers to deliver seamless brand experiences across all channels. With over 10 years of experience working with global retailers, we excel at identifying new growth opportunities and harnessing the potential of cloud-based omni-channel solutions. By leveraging the comprehensive capabilities of the Manhattan Active Suite, ITOrizon enables retailers to create truly differentiated omnichannel strategies, providing customers with personalized and channel-agnostic experiences across multiple touchpoints. Unleash the true potential of your business with ITOrizon and Manhattan Active, and deliver exceptional omnichannel experiences that set you apart from the competition.
Industry Recognitions
Our Clientele
Get in touch with us!
Leveraging 10+ years of supply chain experience, ITOrizon specializes in helping retailers evaluate and recalibrate their omnichannel approach using Manhattan Active solutions
Our Recent Success Stories
Manhattan EOM/ MAO Success Story
A west coast trendy fashion retailer has close to 40+ vendors, 2 DC’s and has dedicated 3 vendors who fulfill print on demand orders. Average volume is close to 10K orders/day across brands.
SCI and Manhattan Active Omni Design
United States-based retail clothing brand who sells lifestyle apparel, along with footwear and accessories designed for teens and young adults had a business need to Design and Implement SCI & Manhattan Active.
Manhattan Active WMS for a USA Retailer
A major retailer sought to modernize their supply chain operations with a cloud warehouse management system and turned to ITOrizon as their system integrator. The result was a seamless integration.
Is Your Supply Chain Omnichannel Ready?
ITOrizon has unparalleled experience working with leading brands across the world to develop and deliver their omnichannel strategies on top of Manhattan Active suite. Allow us to show our expertise. Get in touch!