Cloud and OnPrem Managed Services
Enable continuous systems and operation improvement, test automation, and CloudOps.
Application and infrastructure maintenance take a significant chunk of the IT budget and hinder operational innovation.
At ITOrizon, we provide flexible managed services and 24/7 support programs as an extension to our implementation services. As a result, enterprises can outsource application maintenance, operational processes, and infrastructure upgrades to stay up to date in technology. Moreover, it ensures system availability and avoids interruptions in business services as it is fundamental for customer experience. DevOps Support, Performance Testing & Benchmarking, Peak Season Audit, Automated & Manual Testing provide high-end support to fast-track our clients’ business growth. Our 24/7 support for all our clients gives peace of mind for all their IT needs.
Our Test Automation has been successfully implemented for Manhattan Associates SCM Solutions, Oracle Fusion SCM, and UCBOS.
“77% of B2B buyers state that their latest purchase was very complex & difficult.”
- Gartner
ITOrizon’s Service Offerings
![](https://itorizon.com/wp-content/uploads/2024/06/Incident-M.png)
Incident Management
![](https://itorizon.com/wp-content/uploads/2024/06/Root-Cause-Anlaysis.png)
Perform Root Cause Analysis
![](https://itorizon.com/wp-content/uploads/2024/06/Release-Management.png)
Release Management
![](https://itorizon.com/wp-content/uploads/2024/06/Release-Certification.png)
Release Certification
![](https://itorizon.com/wp-content/uploads/2024/06/Continuous-Integration.png)
Continuous Integration
![](https://itorizon.com/wp-content/uploads/2024/06/Ongloing-SB-effort.png)
Ongoing Stabilization Effort
![](https://itorizon.com/wp-content/uploads/2024/06/User-training.png)
User Training
![](https://itorizon.com/wp-content/uploads/2024/06/Devops-rollouts.png)
DevOps-based New Rollouts
![](https://itorizon.com/wp-content/uploads/2024/06/Infrastructure-maintenance.png)
Infrastructure Maintenance & Issue Resolution
![](https://itorizon.com/wp-content/uploads/2024/06/hybrid-support.png)
On-prem and Hybrid Support
ITOrizon Supply Chain Ecosystem Services
ITOrizon promotes an agile support process to boost operational innovation. We take special measures in improving application uptime, security, and operational excellence metrics. Our professional team works with the client team to continually deliver system enhancements, thereby reducing operations costs. We strive to improve KPIs like On-Time Deliveries, Inventory Accuracy, Inventory Carrying Cost, Inventory Turnover, Order Cycle Time, Order Entry Accuracy, Workforce Utilization, Shipping Accuracy, Order Fill Rate, Customer Satisfaction, and Return Rate as part of our continuous improvement model.
![](https://itorizon.com/wp-content/uploads/2024/05/Manh-Partner.jpg)
![Oracle Partner](https://itorizon.com/wp-content/uploads/2024/05/Oracle-Partner.jpg)
![](https://itorizon.com/wp-content/uploads/2024/05/UCBOS-Partner.jpg)
![](https://itorizon.com/wp-content/uploads/2024/05/BY-Partner.jpg)
![](https://itorizon.com/wp-content/uploads/2024/05/Hardis-Partner.jpg)
Business
Outcome-Based Services
Our Managed Services Value
Subject Matter Expertise – Implementation & Support Ownership – Global Coverage – Return On Investment
![](https://itorizon.com/wp-content/uploads/2024/06/distributed-team.png)
Distributed Team
![](https://itorizon.com/wp-content/uploads/2024/06/secure-infrastructure.png)
Secure Infrastructure
![](https://itorizon.com/wp-content/uploads/2024/06/24.7-service.png)
24/7 Services
![](https://itorizon.com/wp-content/uploads/2024/06/business-community.png)
Solid Business Continuity
![](https://itorizon.com/wp-content/uploads/2024/06/subject-matter-expertise.png)
Subject Matter Expertise for SCM
& Technology
![](https://itorizon.com/wp-content/uploads/2024/06/industry-analyst-inputs.png)
Industry Analyst Inputs
![](https://itorizon.com/wp-content/uploads/2024/06/business-outcome-service-models.png)
Business Outcome-Based Services Models
![](https://itorizon.com/wp-content/uploads/2024/06/supply-chain-command-center.png)
Access to SCM Command Centers
![](https://itorizon.com/wp-content/uploads/2024/06/zero-code-tech.png)
Access to
Zero Code Technology
![](https://itorizon.com/wp-content/uploads/2024/06/test-automation.png)
Access to Test Automation Suites
Our Supply Chain Strengths
![](https://itorizon.com/wp-content/uploads/2024/06/Warehousing-and-Automation-Application-Design.jpg)
Warehousing and Automation Application Design
![](https://itorizon.com/wp-content/uploads/2024/06/Warehouse-Operations-Excellence.jpg)
Warehouse Operations Excellence
![](https://itorizon.com/wp-content/uploads/2023/03/gettyimages-1156457427-2048x2048-1-300x300.jpg)
Global Ordering & Fulfillment Design and Optimization
![](https://itorizon.com/wp-content/uploads/2024/06/Transportation-Optimization-Application-Design.jpg)
Transportation Optimization Application Design
![](https://itorizon.com/wp-content/uploads/2024/06/First-Mile-Last-Mile-Modernizations.jpg)
First Mile Last Mile Modernizations
![](https://itorizon.com/wp-content/uploads/2024/06/Manufacturing-Modernizations.jpg)
Manufacturing Modernizations
![](https://itorizon.com/wp-content/uploads/2024/06/End-to-End-SCM-Visibility-and-Analytics.jpg)
End to End SCM Visibility
and Analytics
![](https://itorizon.com/wp-content/uploads/2024/06/End-to-End-SCM-Transformation-Design.jpg)
End to End SCM Transformation Design
![](https://itorizon.com/wp-content/uploads/2024/06/End-to-End-SCM-Integration-Design-1-300x300.jpg)
End to End SCM Integration Design
![](https://itorizon.com/wp-content/uploads/2024/06/Dock-management.jpg)
Appointment, Dock and Yard Management Modernizations
![](https://itorizon.com/wp-content/uploads/2024/06/Procurement-AI.jpg)
Procurement Excellence
and AI Insights
![](https://itorizon.com/wp-content/uploads/2024/06/Supplier-Collab.jpg)
Supplier Collaboration Modernizations
![](https://itorizon.com/wp-content/uploads/2024/06/Dynamic-Slotting.jpg)
Dynamic Slotting and Machine Learning
![](https://itorizon.com/wp-content/uploads/2024/06/Labour-Planning.jpg)
Labor Planning and Productivity Tracking
![](https://itorizon.com/wp-content/uploads/2024/05/Arc-reco.jpg)
Recognized
![](https://itorizon.com/wp-content/uploads/2024/05/Forbes-Reco.jpg)
SCM Integrators List – 2020
![](https://itorizon.com/wp-content/uploads/2024/05/Logi-1-reco.jpg)
Top 10 Consulting / Services Companies
![](https://itorizon.com/wp-content/uploads/2024/05/INB-reco.jpg)
Top 100 Logistics IT Provider – 2018
![](https://itorizon.com/wp-content/uploads/2024/05/INC-reco.jpg)
America’s Fastest Growing Companies
![](https://itorizon.com/wp-content/uploads/2024/05/Logi-2-Reco.jpg)
Top 10 Supply Chain Solution Providers 2017
Let the numbers speak for themselves
ITIL framework Production Support Process
With Root Cause Analysis for ongoing stability
Increase in Operational Efficiency across the supply chain touch points
Faster ROI from SCM Applications after utilizing ITOrizon’s services
Inventory Accuracy across all customer projects
Labor Optimization
![](https://itorizon.com/wp-content/uploads/2024/05/Page-10B.png)
ITOrizon Edge
ITOrizon promotes an agile support process to boost operational innovation. We take special measures in improving application uptime, security, and operational excellence metrics. Our professional team works with the client team to continually deliver system enhancements, thereby reducing operations costs. We strive to improve KPIs like On-Time Deliveries, Inventory Accuracy, Inventory Carrying Cost, Inventory Turnover, Order Cycle Time, Order Entry Accuracy, Workforce Utilization, Shipping Accuracy, Order Fill Rate, Customer Satisfaction, and Return Rate as part of our continuous improvement model.
ITOrizon - DevOps Model
Create
- Design, Config, Code
- Build and Unit Test
- Functional Test
- Security Analysis
Plan
- Production Metrics (SLAs/SLOs) and Feedback
- User Stories and Prototyping
- Business Metrics
- Release Plan
Monitor
- Application Performance Monitoring
- Assess Metrics
- End-user Experience
- IT Infrastructure, Application Performance and Availability
Configure
- IT Infrastructure Provisioning and Configuration
- Application Provisioning and Configuration
Release
- Scheduled/Timed Release
- Release Coordination
- Deploy Application
- Fallback Recovery
Preproduction
- Security Analysis
- Auto or Triggered Release
- UAT, Performance Test
- Release Approval
- Release Package Configuration
Verify
- Acceptance Test
- Regression Test
- Performance Test
- Configuration Test
Our Endless Automation Platform Offers
![](https://itorizon.com/wp-content/uploads/2024/06/shared-object-repo.png)
Shared Object Repository
![](https://itorizon.com/wp-content/uploads/2024/06/auto-reruns-1.png)
Test Suite Scheduler
![](https://itorizon.com/wp-content/uploads/2024/06/locator-strategy.png)
Locator Strategy
![](https://itorizon.com/wp-content/uploads/2024/06/Incident-M.png)
Auto Reruns & Failure Analysis
![](https://itorizon.com/wp-content/uploads/2024/06/multiple-test-dataset.png)
Multiple Test Dataset
![](https://itorizon.com/wp-content/uploads/2024/06/automated-email.png)
Automated Emails
![](https://itorizon.com/wp-content/uploads/2024/06/prepackaged-test-cases.png)
Prepackaged Test Cases
![](https://itorizon.com/wp-content/uploads/2024/06/database-validation.png)
Database Validations
![](https://itorizon.com/wp-content/uploads/2024/06/pattern-design-model.png)
Pattern Design Model
![](https://itorizon.com/wp-content/uploads/2024/06/docker-int.png)
Integration with Docker
![](https://itorizon.com/wp-content/uploads/2024/06/keyword-design.png)
Keyword Design Approach
![](https://itorizon.com/wp-content/uploads/2024/06/Continuous-Integration.png)
Integration with CI Tools
![](https://itorizon.com/wp-content/uploads/2024/06/chrome-extension.png)
Chrome Extension
Test Automation Values
Customer Specific SOPs
Recertification of Base Features
End To End Ecosystem Flows
Quality – Application Stability
![Fortune 500 Omni Channel Fashion Retailer](https://itorizon.com/wp-content/uploads/2024/05/f5003.webp)
![Francis van Roode](https://itorizon.com/wp-content/uploads/2024/05/francis.jpeg)
![Claire](https://itorizon.com/wp-content/uploads/2024/05/nord-.jpg)
![Ahmad Shakron](https://itorizon.com/wp-content/uploads/2024/05/1709117785297.jpeg)
![Manny Rodriguez](https://itorizon.com/wp-content/uploads/2024/05/winzer-q.jpg)
![Diego Pantoja-Navajas](https://itorizon.com/wp-content/uploads/2024/05/logfire-q.jpg)
![Harsh Tewari](https://itorizon.com/wp-content/uploads/2024/05/Harsh-Tewari.webp)
![Basem](https://itorizon.com/wp-content/uploads/2024/05/basem-flow.jpg)
![Nishant](https://itorizon.com/wp-content/uploads/2024/05/fanatics-1.jpg)
Managed Services
Secure 24/7 support with 1/3rd of the market price. Our support services covers ongoing business improvements and release management.
Case Studies
![Custom Oracle WMS Implementation](https://itorizon.com/wp-content/uploads/2024/07/Custom-Oracle-WMS-Implementation-1024x576.jpg)
Oracle WMS for Contract Manufacturing
ITOrizon designed and implemented Oracle Cloud WMS for a single instance by utilizing the MuleSoft Integration layer between Oracle Fusion and Oracle WMS.
![Replace WMi & Reimplement Manhattan WMOS with MHE](https://itorizon.com/wp-content/uploads/2024/06/Replace-WMi-Reimplement-Manhattan-WMOS-with-MHE-1024x576.jpg)
Merge Warehouses, Replace WMi & Reimplement Manhattan WMOS with MHE
The customer is planning to relocate their operations from their current warehouse to a larger facility nearby. The facilities are 40 miles apart, requiring a robust system to manage operations across both locations.
![](https://itorizon.com/wp-content/uploads/2023/04/Improve-Picking-Efficiency-Maximize-Pallet-Use-1024x576.jpg)
Minimizing Less Than Full Pallets and Maximizing Pick Efficiency
A multinational Dutch-Belgian grocery retail and wholesale corporation with multiple distribution centers (DCs) in the United States. The client’s Operations and IT teams partnered with ITOrizon where we recommended and spearheaded a 90 Day systems and operations study.