Managed Services

DevOps, Cloud Transformation, SCM 24/7 Full Support, Test Automation

Application and Infrastructure maintenance takes a significant chunk of the IT budget and hinders operational innovation.

At ITOrizon, we provide flexible managed services and 24/7 support programs as an extension to our implementation services. As a result, enterprises can outsource application maintenance, operational processes, and infrastructure upgrades to stay up-to-date in technology. Moreover, it assures system availability and avoids interruptions in business services as it is fundamental for customer experience. DevOps Support, Performance Testing & Benchmarking, Peak Season Audit, Automated & Manual Testing provide high-end support to fast-track our clients’ business growth. Our 24/7 support for all our clients gives peace of mind for all their IT needs.

Our Test Automation Platform has been successfully implemented for Manhattan Associates SCM Solutions, Oracle OCWMS Solution (aka Logfire), Oracle GOP Solutions, Oracle JD Edwards, ServiceNow, Salesforce, OpenTaps, SAP Fiori, iOS and Android. TUNA simplifies the test automation process by offering innumerable benefits to counter the challenges posed during different stages of implementation.

1 Month

Shortest period of time customers see an increase in Optimized Logistics Costs

100% Customer Satisfaction

Approved by Top Tier 1 Firms

Up to 30%

Increase in Operational Efficiency across the supply chain touch points

Up to 3x

Faster ROI from SCM Applications after utilizing ITOrizon's services

Up to 97%

Increase in Inventory Accuracy across all customer projects

Up to 2x

Labor Optimization

ITOrizon promotes an agile support process to boost operational innovation. We take special measures in improving application uptime, security, and operational excellence metrics. Our professional team works with the client team to continually deliver system enhancements, thereby reducing operations costs. We strive to improve KPIs like On-Time Deliveries, Inventory Accuracy, Inventory Carrying Cost, Inventory Turnover, Order Cycle Time, Order Entry Accuracy, Workforce Utilization, Shipping Accuracy, Order Fill Rate, Customer Satisfaction, and Return Rate as part of our continuous improvement model.

Our USP for managed services includes

Distributed Team

24/7 Support Protocol

Proven Business Continuity Plan

Access to Leading SCM subject matter experts & Technology Architects

Dedicated Infrastructure

Access to Test Automation Platform

Our Endless Automation Platform Offers:

  • Shared Object Repository
  • Test Suite Scheduler
  • Locator Strategy
  • Auto Reruns & Failure Analysis
  • Multiple Test Dataset
  • Automated Emails
  • Prepackaged Test Cases
  • Database Validations
  • Pattern Design Model
  • Integration with Docker
  • Chrome Extension
  • Keyword Design Approach
  • Integration with CI Tools

We incorporate continuous development, continuous delivery, continuous deployment, and continuous integrations

Plan

Preproduction

Create

Monitor

Release

Verify

Configure

Check out our Automation Catalogue

Oracle GOP Automation

Automated Manhattan WMOS in TUNA

Automated Oracle WMS (LogFire) in TUNA

Automated Oracle JD Edwards in TUNA

Case Studies

Tuna

TUNA Automotive Transformation

Building the Path to Success – For a successful automation to be built, understanding the business functions and the operation procedures is key.

Streamlining WMS Solutions

Warehouse Operationalization

Customer’s mission was to streamline the warehouse solution to meet their dynamic business needs. Above all, their goal was to divert their inhouse IT team towards operational innovation.

DevOps for Operation and Supply Chain Resiliency

Customer’s aim is to modernize its supply chain technology by moving all business-critical applications to the cloud, all while undergoing extreme growth to the point of doubling its revenue by 2020.

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