Managed Services
DevOps, Cloud Transformation, SCM 24/7 Full Support, Test Automation
Application and Infrastructure maintenance takes a significant chunk of the IT budget and hinders operational innovation.
At ITOrizon, we provide flexible managed services and 24/7 support programs as an extension to our implementation services. As a result, enterprises can outsource application maintenance, operational processes, and infrastructure upgrades to stay up-to-date in technology. Moreover, it assures system availability and avoids interruptions in business services as it is fundamental for customer experience. DevOps Support, Performance Testing & Benchmarking, Peak Season Audit, Automated & Manual Testing provide high-end support to fast-track our clients’ business growth. Our 24/7 support for all our clients gives peace of mind for all their IT needs.
Our Test Automation Platform has been successfully implemented for Manhattan Associates SCM Solutions, Oracle OCWMS Solution (aka Logfire), Oracle GOP Solutions, Oracle JD Edwards, ServiceNow, Salesforce, OpenTaps, SAP Fiori, iOS and Android. TUNA simplifies the test automation process by offering innumerable benefits to counter the challenges posed during different stages of implementation.
1 Month
Shortest period of time customers see an increase in Optimized Logistics Costs
100% Customer Satisfaction
Approved by Top Tier 1 Firms
Up to 30%
Increase in Operational Efficiency across the supply chain touch points
Up to 3x
Faster ROI from SCM Applications after utilizing ITOrizon's services
Up to 97%
Increase in Inventory Accuracy across all customer projects
Up to 2x
Labor Optimization
ITOrizon promotes an agile support process to boost operational innovation. We take special measures in improving application uptime, security, and operational excellence metrics. Our professional team works with the client team to continually deliver system enhancements, thereby reducing operations costs. We strive to improve KPIs like On-Time Deliveries, Inventory Accuracy, Inventory Carrying Cost, Inventory Turnover, Order Cycle Time, Order Entry Accuracy, Workforce Utilization, Shipping Accuracy, Order Fill Rate, Customer Satisfaction, and Return Rate as part of our continuous improvement model.
Our USP for managed services includes
Distributed Team
24/7 Support Protocol
Proven Business Continuity Plan
Access to Leading SCM subject matter experts & Technology Architects
Dedicated Infrastructure
Access to Test Automation Platform
Our Endless Automation Platform Offers:
- Shared Object Repository
- Test Suite Scheduler
- Locator Strategy
- Auto Reruns & Failure Analysis
- Multiple Test Dataset
- Automated Emails
- Prepackaged Test Cases
- Database Validations
- Pattern Design Model
- Integration with Docker
- Chrome Extension
- Keyword Design Approach
- Integration with CI Tools
We incorporate continuous development, continuous delivery, continuous deployment, and continuous integrations
Plan
Preproduction
Create
Monitor
Release
Verify
Configure
