Premium Services

Have More Visibility Than Ever Before – Elevate Your Warehouse with Manhattan Active WMS

ITOrizon has Subject Matter Experts (SMEs) with extensive knowledge and experience in designing, implementing, and integrating the Manhattan Associates WMS for leading global enterprises.

Service Overview

ITOrizon's Expertise in Implementing Manhattan Associates WMS Solutions

ITOrizon has successfully implemented projects using Manhattan Associates Active WMS, WMi, and WMOS to leverage and extend our integrated supply chain management solutions across companies and industries globally. We help companies automate warehouse operations by integrating material handling equipment (MHE)—such as carton sorters, scales, conveyors, and tilt tray sorters—with warehouse control systems (WCS). We design and integrate warehouse management solutions with 3rd party shipping software like ConnectShip, ProShip, TrueCommerce, UPS, FedEx, and PaceJet. Our invaluable contribution to the supply chain industry has helped us gain recognition by Gartner Inc. as a specialty consulting firm in Gartner’s Warehousing and Fulfillment Vendor Guide.

Unmatched Manhattan Active Expertise

7+ WM Active Projects

3+ WM Active Customers for 24/7 support

25+ Enhancements in ProActive including UI, MHE, Interfaces, Printing etc.

100+ SCI Reports

The Premier Choice for Manhattan Active WMS Needs

If your technology is draining resources rather than optimizing them, we can get you back on track. A professionally managed services provider can give you the decisive edge to:

Unified Global Design:

Tailored for diverse DC operations, seamlessly blending retail and eCommerce with future-ready automation flexibility.

MHE Integration:

Comprehensive solutions for both automated and non-automated DCs.

Agile SCRUM Process:

Accelerate implementation with our proprietary rapid rollout methodology within an agile framework.

ProActive Development:

Enhance and customize Active products efficiently, leveraging MA framework cost-effectively.

Templatized Rapid Rollout:

Deploy modules with flexible On-Off capabilities for each DC.

Configuration Management:

Seamlessly manage environments, master data, and configurations.

Quality Assurance & Test Automation:

Ensure top-notch quality with specialized QA tools for WCS flow testing, SOPs, regressions, and performance.

Operational Reports:

Get custom SCI reports tailored to your specific needs, with or without cloud replica databases.

Inventory Design:

Optimize multi-channel order management and inventory segmentation for store, online, and VMI.

What We do

Our Manhattan Premium Services

IT Consulting

  • Program Governance 
  • Requirements Definition  
  • Ecosystem Gap Analysis 
  • Operational Excellence 


  • Detailed Design
  • Ecosystem Integration Design
  • Application Configurations 
  • Super-User Training 
  • End-to-End Ecosystem Integrations 
  • Data Conversion 
  • KPI Tracking and Reporting 
  • Supply Chain Intelligence (SCI) Design and Development 
  • Go-Live and Production Support  


  • Testing Planning & Management 
  • Testing Execution 
  • Benchmark Testing (VPT) 
  • Accelerated Targeted Testing
  • Custom Test Automation

Application & Infrastructure

  • OnPrem Environment Management 
  • CloudOps 
  • Cloud Transformation 

Managed Services

  • 24/7 Application Support 
  • Release Management 
  • Change Management 

Emerging Technologies

  • PaaS Developments 
  • BeSpoke Developments 
  • Host Systems Integration 
  • SCM Module Enhancements 

Why Choose ITOrizon?

ITOrizon embraces integrated supply chain management and design solutions that keep up with disruptions in business, market, and technology. Our center of excellence is deliberately formulated to deliver impeccable business value by guiding our customers on business expertise, application intricacies, and technology competence all under one wing.

ITOrizon is one of the leading supply chain management solution providers. We recognize that a robust and dynamic supply chain model is crucial for achieving a competitive edge.

To achieve this, we bring best-in-class solutions and processes to our customers to help them manage their supply chain and optimize their fulfillment capabilities. Warehousing is one of the crucial elements of supply chain management. Our Manhattan Active WMS implementation, integration, and managed services are dynamically tailored to cater to the unique needs of our clients from various industries. Our warehousing solutions focus on optimizing space utilization, improving inventory accuracy, enhancing labor productivity, reducing operational costs, and enabling multichannel fulfillment.

Hear from our happy clients

“We have been utilizing ITOrizon’s services for our Manchester, CT facility, and their support has been nothing short of exceptional. Their 24/7 IT support for MAWM has proven to be indispensable. ITOrizon has excelled in incident triage, ensuring that any issues are swiftly and effectively resolved. Their expertise in report creation, slotting recommendations, and labor management system configuration has significantly enhanced our operational efficiency. Additionally, they developed an automated regression testing system for us, which has streamlined testing our code drop and ARI validations. We highly recommend ITOrizon for their professionalism, reliability, and technical prowess.

Jonathan Whitaker – Ahold Delhaize

Our Clientele

Modernize Your Warehousing with Manhattan Active WMS

From migrating Manhattan OnPrem to setting up new cloud-based WMS, our experts automate processes, eliminate bottlenecks, and reduce dependencies for seamless operations. Connect with us today to elevate your operations! 

Industry Recognitions


SCM Integrators List – 2020

Top 10 Consulting / Services Companies

Top 100 Logistics IT Provider – 2018

America’s Fastest Growing Companies

Top 10 Supply Chain Solution Providers 2017


Engagement Scope

Our project engagements cover detailed design, customizations, and configurations for basic and complex WMS functionalities with material handling system integration.

Smart Receiving
Receiving Packs
Inbound Vendor Quality Audit
Putaway Strategy
Release Waves and Preview Waves
Order Streaming
Streaming Replenishment

Key Achievements

50+ Vendors

50+ Automation Vendors

35 Million USD

Largest SCM Program we have been part of providing more than one fourth of the required SMEs

1500+ Warehouses

Where our architects have implemented a WMS or TMS

1M+ Pick Locations

Largest Permanent Pick Location Strategy

600K+ Pick Locations

Largest Dynamic Pick Location Strategy

1.2 M+ Sq. Ft.

Largest Warehouse Designed


Peak Day Order Volume

4 Unit Sorters

Maximum Unit Sorters Designed for a single facility

13 Million+

Maximum SKUs integrated between an MDM and WMS

3 ERPs

Maximum number of ERPs integrated for a single customer

How Can ITOrizon Help You?


Our dedicated Manhattan Active WMS consulting team offers tailored guidance and services, focusing on needs-based design, technology, digital transformation, and warehouse assessment. As a leading team in the field, we provide industry expertise and help identify gaps in meeting your specific requirements. Leverage our Manhattan Active WMS consulting service to optimize your warehouse operations and unlock their full potential.


ITOrizon has a team for Manhattan WMS implementations with over 10 years of implementation experience and 15 years of SCM expertise. With a track record of over 50 successful projects and a global team of 200+ skilled consultants, ITOrizon offers deep industry knowledge and operational experience from strategy to implementation. Our expertise includes implementing various Manhattan Associates Warehouse Management applications such as Active, WMOS, WMi, and SCALE.


With our extensive experience in Manhattan’s suite of products, ITOrizon offers comprehensive Manhattan WMS integration services. We excel in seamless integration, combining the strengths of different aspects of your business into a unified system. This enables us to provide a broader perspective on your supply chain network and ensure a holistic approach to integration.

Support & Managed Services

ITOrizon provides excellent 24/7 support to prevent any downtime during periods of high market demand. Our WMS consultants offer continuous support to clients beyond the initial design stage, ensuring smooth and efficient warehousing operations. ITOrizon specializes in providing expert support and managed services to maximize the benefits of the Manhattan Active Warehouse Management System.


Supply Chain Transformation Projects​

Include ITOrizon in your upcoming RFP to secure competitive supply chain and technology services. Our experienced consultants are skilled in crafting RFPs and selecting the right vendors.

Our Recent Success Stories