Effortlessly Navigate the Complexities of Omni-Channel Retail
with Unified Order Management
Enhance your omnichannel ordering and fulfilment process with a solution that consolidates product data, grants real-time global inventory visibility, and empowers seamless step-by-step order tracking
Deliver a consistent and hassle-free shopping experience to your customers, regardless of their preferred shopping channel. Manhattan Active Order Management System provides a single source of truth and acts as a centralized hub that encompasses all aspects of customer orders and orchestrates every step of the buyer’s journey. Take control of inventory, client orders, online returns, data, and reporting across multiple sales channels, including physical stores, websites, social media, and online marketplaces. Begin your omnichannel transformation today with ITOrizon, a trusted SCM consulting company equipped with over 10 years of experience in working with the Manhattan Associates’ ecosystem. Our team of experts brings unrivaled knowledge and specialized skills to help you unlock the full potential of the Manhattan Active Order Management System.
- Obtain a real-time view of inventory
- Sync online and in-store inventory
- Sell, ship, and return anywhere
- Keep consistent brand experience across channels
- Get accurate information about order statuses
- Consolidate your order and inventory data
- Optimize order fulfillment routes
- Allow customization to in-flight orders
- BOPIS, ROPIS, and Ship from Store options
- Monitor order histories and sync inventory in real time
- Rules-based order routing and allocation
- Prevent stockouts and overstocks
- Provide real-time order status updates
- Enhance transparency and customer experience
- Flexible return option and automated refund
- Reduce carrying costs
- Support for multi-brand, multi-country, multi-currency global
- Integrate with 3rd party tax apps & payment gateways
How ITOrizon Can Help You Utilize Manhattan Active Order Management?
Design and Implementation
Consulting and Advisory
Integration and Optimization
Support and Application Managed Service
DevOps and Testing
Customization and ProActive Extension
Why Partner with ITOrizon?
More than any other retail system, the omnichannel order management system demands more careful consideration for integration and operation. ITOrizon has had the privilege of collaborating closely with some of the world’s leading retail companies, providing them with tailored enterprise-grade order management solutions built on the foundation of the Manhattan Active Omni suite. Throughout our 10+ years of supply chain journey, our team has gained invaluable insights into the challenges retailers encounter, spanning from order capture to final delivery. Ensure maximum efficiency by leveraging our expertise and experience to optimize the setup and configuration of your Manhattan Active order management system. Irrespective of your industry or company type, the ability to efficiently manage inventory and seamlessly fulfill orders is crucial for achieving business success. Trust us to guide you towards the optimal solution, tailored specifically to meet your unique needs and drive operational excellence.
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Discover how our Manhattan Active OMS experts can empower your company to forge a flawless ordering experience.
Our Recent Success Stories
Manhattan EOM/ MAO Success Story
A west coast trendy fashion retailer has close to 40+ vendors, 2 DC’s and has dedicated 3 vendors who fulfill print on demand orders. Average volume is close to 10K orders/day across brands.
SCI and Manhattan Active Omni Design
United States-based retail clothing brand who sells lifestyle apparel, along with footwear and accessories designed for teens and young adults had a business need to Design and Implement SCI & Manhattan Active.
Manhattan Active WMS for a USA Retailer
A major retailer sought to modernize their supply chain operations with a cloud warehouse management system and turned to ITOrizon as their system integrator. The result was a seamless integration.