DP World: Real-Time Transportation Visibility Across Four Disconnected Third-Party Systems

Compliance checks, driver activity, bookings, and terminal events used to live in four different places, ITOrizon connected all four to Oracle Transportation Management.

100%

Driver & vehicle validation automated

<1 min

Validation time, down from ~15 min

4

Third-party systems connected to OTM

3–6 mo

Delivery time per integration

CLIENT SNAPSHOT

Business Overview

DP World is a Dubai-headquartered multinational ports and logistics company operating across 80+ countries — marine and inland terminals, freight forwarding, contract logistics, and free zones. The company runs Oracle Transportation Management (OTM) and Oracle Cloud WMS as its global logistics and warehousing backbone.

CLIENT

UAE-headquartered multinational ports and logistics company

LINE OF BUSINESS

Transportation, Logistics, Supply Chain and Storage

PROJECT LOCATION

Asia & Canada

APPLICATIONS IN SCOPE

Oracle Transportation Management Cloud (OTM), Oracle Cloud WMS

TRANSPORTATION INTEGRATIONS

mParivahan Portal, FleetX, iLogis Driver App, CARGOES Runner, Elgisol Terminal Operating System

Business Challenges

Although DP World had already standardized on OTM for transportation planning and execution, several of its critical workflows still depended on manual work across disconnected systems, limiting visibility and slowing execution.

Key issues included

Manual compliance checks

Every trip required manual compliance checks on the Government Vehicle/compliance portal (mParivahan), adding 15 minutes per shipment before execution could begin.

No live vehicle tracking

Vehicle movements had no live tracking in OTM; status came from phone calls with drivers.

Driver activity in a silo

Driver activity lived in separate driver mobile application (iLogis), invisible to OTM users without manual coordination.

Manual booking transfer

Transportation Bookings created in a separate booking platform (CargoeS Runner) require manual transfer into OTM, risking data inconsistencies.

Yard events not integrated

Terminal/yard events from Elogisol weren't integrated to OTM, so delays surfaced late instead of being managed proactively.

Planners chasing status

Planners spent their time chasing status updates instead of managing the exceptions that needed their attention.

ITOrizon Solution

DP World partnered with ITOrizon to integrate Oracle Transportation Management with the compliance, visibility, booking, and terminal systems already running across its transportation network. No replacements, each system was connected directly into OTM so planners could work from one screen, with current information.

ITOrizon worked as an extension of DP World’s transportation and IT teams, mapping how planners, drivers, and terminal operations worked together before building each integration around that reality.

01 mParivahan + FleetX → OTM

When a planner assigns a vehicle, OTM queries government compliance portal (mParivahan)via FleetX and returns a YES/NO compliance flag automatically. A failed check triggers reassignment and revalidation, entirely within OTM. Live vehicle location and shipment milestones surface through FleetX in the same workstream.

VALUE Faster trip readiness, lower compliance exposure, improved planner productivity, and more reliable customer commitments.

02 Driver Mobile Application (iLogis) → OTM

Driver assignments, status changes, and trip milestones sync automatically into OTM. Planners see execution in real time and catch delays before they reach the customer.

VALUE Increased transportation visibility, faster decision-making, reduced manual coordination, and improved customer service.

03 Booking Platform (CargoeS Runner) → OTM

Booking data pushes into OTM on creation and update. Manual re-entry and reconciliation risk eliminated.

VALUE Reduced manual effort, improved planning accuracy, faster shipment execution, and enhanced operational efficiency.

04 Terminal/Yard Events Platform (Elogisol) ↔ OTM

Container movements, gate events, and terminal milestones exchange automatically between systems. Planners see terminal events while there’s still time to act.

VALUE Improved terminal coordination, enhanced shipment visibility, reduced operational delays, and better transportation performance.

Results delivered

Across all four workstreams, manual checks became automatic ones — and planners got a single, real-time source of truth inside OTM.

100%

Compliance validation automated — a 15-minute manual portal check is now a single click in OTM, completed in under a minute.

LIVE

Vehicle location, shipment milestones, and transportation status now visible inside OTM through FleetX, replacing phone-call status checks.

100%

Driver assignments, trip updates, and execution milestones now sync automatically between Ilogis and OTM — no manual status reporting.

100%

Booking data flows automatically from CargoeS Runner into OTM, removing manual entry and reconciliation work.

100%

Container, gate, and terminal milestones now exchange automatically between Elogisol and OTM, closing the terminal-to-execution visibility gap.

3–6 MO

Time to deploy each integration — a fast path from manual, siloed processes to one connected view inside OTM.

Results Delivered

4 third-party systems connected to OTM. Planners get one live view, no calls, no re-entry, no late alerts.

What Changed	Before	After
Automated vehicle compliance and visibility	15 minutes, manual, every shipment	Automated at trip creation; under 1 minute
Live vehicle location in OTM	Phone call to dispatcher	Real-time via FleetX, visible in OTM
Driver assignments & trip milestones	No visibility in OTM	Automatic sync from iLogis App
Automated booking integration	Manual re-entry into OTM	Automatic push on creation and update
Terminal and yard event integration	Discovered late or not at all	Automatic exchange; planners see events in real time