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Fellowes Brands, a premium office furniture manufacturer specializing in innovative office solutions, is headquartered in Itasca, Indiana. With a rich history as a long-time Oracle user (EBS), the company undertook the implementation of Oracle Fusion (ERP) and Warehouse Management Cloud at their manufacturing site in Holland, known as “Trendway.” As a global manufacturer and marketer of business machines, records storage, and office accessories, Fellowes is committed to designing and developing products that enhance workplace quality, efficiency, and productivity. Their diverse product portfolio includes office tables, shredders, chairs, and doors, all reflecting their unwavering dedication to on-time delivery and customer satisfaction.
As supply chain management complexities grew and the client’s business systems became outdated, Fellowes Brands encountered challenges in utilizing their existing systems for effective inventory and order management. Operating on a global scale, they needed a modern solution to meet their diverse customer base’s unique bill of material structures.
The client sought visibility into inventory write-off costs, comprehensive insights into manufacturing and inventory planning, and efficient order fulfillment solutions to enhance the customer experience. Despite prior attempts to upgrade their existing system to align with evolving manufacturing and supply chain needs, these efforts proved futile. Consequently, ITOrizon was entrusted with integrating manufacturing into WMS Cloud and transitioning the packaging of furniture hardware packs from a distribution order to a work order. We seamlessly integrated both ERP and WMS with Oracle’s implementation capabilities, aligning system functionality with precise business requirements.
ITOrizon’s intervention during the Oracle implementation yielded successful outcomes for the client, thanks to team members who approached problems and solutions holistically:
This success story serves as a compelling testament to ITOrizon’s unwavering commitment to providing high-impact solutions that address the growing complexities of supply chain management. Notably, the groundbreaking achievement of seamlessly integrating the manufacturing module into Warehouse Management Cloud underscores ITOrizon’s exceptional software solutions. With a steadfast dedication to Fellowes Brands’ success, ITOrizon continues to refine and stabilize the solution, empowering the client’s logistics team to confront future challenges. This commitment has resulted in record-breaking achievements in terms of customer fulfillment, further solidifying ITOrizon’s position as a trusted partner in driving operational excellence.
ITOrizon is a Global Services Company that combines industry experience with technical innovation to enable our clients to achieve their Omni Channel, Digital Business, and IT Objectives. We have an exceptional understanding of both supply chain and technology challenges, and we carry great pride in resolving those problems in the right place with the right tools.
Click here to view a related article about ITOrizon’s Supply Chain Programs’ Success Story.
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