Beyond Support. Built for Continuous Operations Excellence
24/7 application, infrastructure, automation, and AI-driven operations support built for stability, scale, and continuous improvement.
Comprehensive Support for Your End-to-End Ecosystem
We provide high-end support to fast-track business growth across all major Gartner-recognized platforms and custom environments.

Cloud & On-prem Infrastructure.

ERP & SCM Applications

WCS/Robotics/IoT

Continuous Innovation

AI Pilots
Our Key Strengths

Incident Management

Perform Root Cause Analysis

Release Management

Release Certification

Continuous Integration

Ongoing Stabilization Effort

User Training

DevOps-based New Rollouts

Infrastructure Maintenance & Issue Resolution

On-prem and Hybrid Support
Our Managed Services Value
Subject Matter Expertise – Implementation & Support Ownership – Global Coverage – Return On Investment

Distributed Team

Secure Infrastructure

24/7 Services

Solid Business Continuity

Subject Matter Expertise for SCM
& Technology

Industry Analyst Inputs

Business Outcome-Based Services Models

Access to SCM Command Centers

Access to
Zero Code Technology

Access to Test Automation Suites
ITOrizon - DevOps Model
Create
- Design, Config, Code
- Build and Unit Test
- Functional Test
- Security Analysis
Plan
- Production Metrics (SLAs/SLOs) and Feedback
- User Stories and Prototyping
- Business Metrics
- Release Plan
Monitor
- Application Performance Monitoring
- Assess Metrics
- End-user Experience
- IT Infrastructure, Application Performance and Availability
Configure
- IT Infrastructure Provisioning and Configuration
- Application Provisioning and Configuration
Release
- Scheduled/Timed Release
- Release Coordination
- Deploy Application
- Fallback Recovery
Preproduction
- Security Analysis
- Auto or Triggered Release
- UAT, Performance Test
- Release Approval
- Release Package Configuration
Verify
- Acceptance Test
- Regression Test
- Performance Test
- Configuration Test
Our Endless Automation Platform Offers

Shared Object Repository

Test Suite Scheduler

Locator Strategy

Auto Reruns & Failure Analysis

Multiple Test Dataset

Automated Emails

Prepackaged Test Cases

Database Validations

Pattern Design Model

Integration with Docker

Keyword Design Approach

Integration with CI Tools
Proven Performance Metrics
Join 100+ successful global partnerships and Fortune 500/1000 leaders who have transformed their operations:
Backed by an ITIL-based production support process
Achieved through continuous tuning and process automation.
Accelerate the value of your enterprise applications (ERP/SCM/Financials).
Faster ROI from SCM Applications after utilizing ITOrizon’s services

Recognized

SCM Integrators List – 2020

Top 10 Consulting / Services Companies

Top 100 Logistics IT Provider – 2018

Top 10 Supply Chain Solution Providers 2017
Test Automation Values
Customer Specific SOPs
Recertification of Base Features
End To End Ecosystem Flows
Quality – Application Stability
Case Studies

The Manhattan Crossroads: A Real-World View of WMi, WMOS, and the Active Migration,
Explore the differences between Manhattan WMi, WMOS, and Manhattan Active. Learn the migration challenges, trade-offs, and strategies for a successful transition.

Warehouse Modernization That Protects Your Oracle EBS Investment Webinar
Lessons from deploying 275,000 bins and ~292 robots — covering WES/WCS architecture, predictive AI slotting, batch picking, and the 80/20 customization reality.

Manhattan Active WMS with AutoStore at Enterprise Scale Webinar
Lessons from deploying 275,000 bins and ~292 robots — covering WES/WCS architecture, predictive AI slotting, batch picking, and the 80/20 customization reality.


