Industry:
- Food & Life Science
Markets:
- North America
Applications in Scope:
- Mobile Apps ( iOS, Android )
ERP System:
- Custom ERP Solution
Project Location:
- Califormia
Customer Profile
Food and Life Science Customer based out of California wants to streamline their licensing procedures and digitalize their supply chain life cycle
The solution scope included a Seller Portal (with multilevel permissions), Buyer portal, and an Admin portal, which is tightly integrated with government database.
Engagements Background
ITO team with architecting experience worked with the client teams to understand the end goals of the digital upgrade. Based on the objectives –
• Assisted customer from Ideation, Conceptualization, Solution Design, Development, and Testing, through the Go-Live
• Developed an accelerated design and development process
Web and User Experience (iOS, Android, Desktop)
Multilevel Security (Enterprise Admins, Seller Admins, Seller Associates, and Patients)
Real time barcode scanning & Validation (Patient Licenses & Seller Permits)
Reports, Notifications, and Other Misc. Features
The clients needed upgrading to its entire digital chain – technology and process capabilities to enable a smooth and easy to use experience for its customers.
The challenges included –
• Developing a cloud based infrastructure , supporting cross platform applications
• Providing a rich and consistent content experience across platforms / multi channels which served as a digital marketing platform for their customers and improve self service capabilities .
• Establishing real time communication to external sources
Final Outcome
ITO’s Support ensured –
• Engaging and intuitive online interactions – cloud based – with consistent and seamless feel between web and mobile
• iOS , Android and desktop – multi browser support with response times for over 500 users within 3 secs real time .
• Real time reporting for business critical transactions.
• Designed, developed, and deployed in app stores in less than 4 months.
ITOrizon Inc., a global end-to-end IT supply chain ecosystem service leader based in Atlanta, with offshore locations in India and Dubai, has been helping clients ensure success for more than 10 years. We maximize the value of existing ecosystem investments while outpacing the competition with a human-first service delivery client experience. Industry analysts such as Gartner, ISG, and ARC Advisory have recognized us for our high-performance services team, built to scale and delivering strategic advisory, implementation/integration, digital transformation, and managed support services.
