End-to-End Cloud SCM Digital Transformation


Customer is the largest U.S. distributor of plumbing supplies, PVF, waterworks, fire and fabrication products, and third largest distributor of industrial and HVAC/R products. Ferguson had a business need to digitally transform its business operations of the entire enterprise to meet the growing business needs.

Customer Outcome

  • Completely connected enterprise ecosystem
  • Complete visibility to the inventory in the entire supply chain from raw material to finished goods
  • Manhattan Active Omni connectivity for order allocation and inventory tracking providing improved SLAs and availability information
  • A solution that covers multi-year transition state and end state
  • Resilient connectivity between Oracle and existing home grown & vendor systems for seamless business operations

Enabled by:

Key Design/ Implementation Solutions and Value Addition:

  • Design and configuration of Oracle Inventory for Supply Chain requirements (DC Inventory, Store Inventory, Vendor Managed Inventory, Consignment, ECOM Inventory, Fabrication Raw Material & Finished Goods Inventory, BOM/KIT  Inventory)
  • Manhattan Active OMNI  – Design for Store, Online, Call-center Order Promising and connect with Procurement and Planning
  • Integration design of Manhattan DOM, Oracle Order Management, Procurement, Inventory, Manufacturing with Mercury Gate (TMS), Dispatch Track (Last Mile Delivery), GT Nexus (International Trade Compliance), HighJump (WMS)

Business Scope

  • 1400 Stores
  • 12 RDCs
  • 4 Pipe yards
  • 1.4M Items; 60k active
  • 1.2M Orders per day with 12 lines avg.

Why ITOrizon

The capability and vast experience in designing full spectrum of supply chain solutions and implementing the design using several of the best of breed products – Oracle, Manhattan, HighJump, Infor and Mercury Gate. This rich expertise along with the experience in integrating disparate enterprise systems was brought to deliver a successful and effective cloud SCM digital transformation for Ferguson.

ITOrizon Inc., a global end-to-end IT supply chain ecosystem service leader based in Atlanta, with offshore locations in India and Dubai, has been helping clients ensure success for more than 10 years. We maximize the value of existing ecosystem investments while outpacing the competition with a human-first service delivery client experience. Industry analysts such as Gartner, ISG, and ARC Advisory have recognized us for our high-performance services team, built to scale and delivering strategic advisory, implementation/integration, digital transformation, and managed support services.

Transform Your Supply Chain with ITOrizon's Leading-Edge Solutions

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