A west coast trendy fashion retailer has close to 40+ vendors, 2 DC’s and has dedicated 3 vendors who fulfill print on demand orders.Average volume is close to 10K orders/day across brands.This retailer needs an Enterprise Order Management solution to streamline the orchestration process and improve the omnichannel experience for its customers.
ITOrizon was selected to fine-tune customer’s order management process by enhancing their enterprise order management features to bring efficiency and improve the bottom line for their business. Our west coast customer is using Manhattan DOM, MIF, WMS (multiple versions), SCI, LMS, and Oracle Retail systems for their supply chain operations.
Customers faced challenges at all levels, such as lack of customer experience, incorrect inventory numbers, improper demand & forecast, system visibility issues, and inaccurate allocation scenarios.
Impact
Solution
Impact
Solution
Impact
Solution
Impact
Solution
Impact
Poor visibility to System issues
Nonexistent processes to handle issues
Higher Resolution times
Solution
ITOrizon is a Global Services Company that combines industry experience with technical innovation to enable our clients to achieve their Omni Channel, Digital Business, and IT Objectives. We have an exceptional understanding of both supply chain and technology challenges, and we carry great pride in resolving those problems in the right place with the right tools.
Click here to view a related article about ITOrizon’s Supply Chain Programs’ Success Story.
Visit our website at https://itorizon.com/
Contact us at +1 770 971 8411 or engage@itorizon.com