A 2 Billion USD Automotive Retail and Distribution company among the largest in its region. This company is one of Toyota’s preferred partners and distributes all vehicles and vehicle parts in Toyota’s portfolio.
3 years ago, the company made a bold move to sunset their legacy systems and implement a complete supply chain transformation on the cloud. All business processes from procurement of standard and custom vehicles to delivery to the customer were affected.
Cloud solutions simplify an organizational need to maintain and manage infrastructure easing up a lot of cost and effort, so that their IT can focus on what it does best; serve its customers. But in this case a significant Achilles’ heel remained.
Cloud solutions have a frequent cycle of software updates (in this case a quarterly refresh) to provide bug fixes, new function features, and performance improvements.
Every time a release is distributed, the client’s IT team needed to perform an end to end sanity and regression check of their entire implemented cloud solution to ensure none of their base and custom functions suffered.
For a lean IT organization, this became a mammoth-like effort every quarter and the core IT team would end up spending close to 1 month to test and certify the Oracle patch release before the new update went live. With 4 refreshes every year, the regression testing effort placed a huge burden on their IT manpower and detracted from their main goal of supporting operations.
The client approached ITOrizon for an automation solution on TUNA, ITOrizon’s Cloud Automation Platform, to drastically reduce their company’s time and effort in certification.
TUNA Enterprise Cloud & Mobile Automation Platform value proposition is two-fold:
For a successful automation to be built, understanding the business functions and the operation procedures is key.
ITOrizon quickly staffed a Supply chain transformation and Automation team to design and implement TUNA automation.
ITOrizon’s Supply chain transformation team worked closely with the client’s IT and business teams to understand the end to end flows and each validation in every stage of the operations to develop detailed functional and operational process workflows.
It was immediately evident that this would be a very data intensive solution. A single car can contain more than 30,000 parts before assembly, and each component would mean a different set of iterations, rules, and flows to navigate ( about 400+ such iterations).
ITOrizon’s Automation team understood the functional flows and architected an automation which optimally covers every workflow based on the vehicle, the components selected, and even the customizations performed.
Shortened certification times – Entire end to end Automation runs in 2 hours. 70% of the test cases are covered.
Visibility & Proof of Failure – Every automated test case generates an artefact which records the entire run with screenshots and failures. The client leverages this functionality to report problems early on to the vendor.
Re-usable Automation – The TUNA automation was designed in a way that multiple environments can be tested at the same time with a click of a button. This allows the IT team to set up testing quickly and execute efficiently.
Extensibility – The TUNA platform provides the client the ability to write once and run everywhere. At the same time TUNA has auto learning and extendable capabilities to handle new flows introduced by the solution vendor.
Superuser supervision not required – The IT team would previously reach out to super users in relevant departments to help test each new release. This is no longer required as the data and business validations are already captured in the TUNA automation workflow.
ITOrizon is a Global Services Company that combines industry experience with technical innovation to enable our clients to achieve their Omni Channel, Digital Business, and IT Objectives. We have an exceptional understanding of both supply chain and technology challenges, and we carry great pride in resolving those problems in the right place with the right tools.
Click here to view a related article about ITOrizon’s Supply Chain Programs’ Success Story.
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