Master Global Logistics Complexity with Strategic OTM Consulting
Design a winning transportation strategy with our extensive and comprehensive Oracle service knowledge and proven OTM expertise for global, multi-modal, high complexity logistics environments.
When Transportation Complexity Outgrows Standard OTM
ITOrizon helps enterprises design, fix, and extend Oracle Transportation Management to support real-world logistics.
Oracle Transportation Management (OTM) is powerful, but modern transportation networks rarely fit neatly into standard configurations. Multi-modal routing, unique rate structures, regulatory constraints, fleet digitization, and third-party integrations often push OTM beyond its out-of-the-box limits.
ITOrizon partners with logistics and supply chain leaders to implement, rescue, and optimize OTM deployments, ensuring the platform supports business reality instead of forcing compromise.
Our Distinctive OTM Service Offerings
We provide a full spectrum of consulting and advisory services designed to streamline business processes, align SOPs and KPIs, and identify clear paths for improvement.
OTM MVP (Minimum Viable
Product)
Get Value in Weeks, Not Years. For organizations looking for rapid ROI, we offer a highly focused rollout using proven use cases to get your core transport functions operational in 8-16 weeks.
- Reduced Complexity: We utilize pre-built accelerators and integration templates for smoother, faster deployments with significantly less risk.
- Smart, Phased Growth: We begin with essential features (Basic Operations) and strategically expand to advanced capabilities as your organization matures.
- Enhanced Visibility: Overcome poor design and implementation mishaps with industry best practices and real-time operational dashboards.
OTM Assessment
Services
Identify and Resolve Underlying Issues. If your current OTM module is underperforming, our experts perform a data-oriented analysis to discover the root causes of system failures and performance bottlenecks.
- Findings Report: Receive an in-depth root-cause analysis and a heatmap of high-risk features and integrations.
- Remediation Plan: We provide immediate suggestions for misconfigured items and long-term plans to redesign brittle features.
- Architecture Recommendations: Strategic guidance on building a robust, scalable, and futuristic system architecture.
Continuous Improvement &
Managed Services
Sustained Value Long After Go-Live. Our client-centric managed services ensure your OTM investment continues to deliver value. We act as a seamless extension of your team.
- Proactive Operations: Monthly financial reconciliation, floor and plant optimization, and onsite/offsite peak season coverage.
- Ongoing Maintenance: Continuous configuration tuning and release testing to improve stability.
- 24×7 Support: We provide Level 1-2 production support in your operating time zone.
Glimpse of ITOrizon's Recent TMS Success Stories
Why Leading Global Enterprises Choose ITOrizon for OTM
In an era of volatile global trade, a standard “out-of-the-box” implementation is rarely enough to achieve true operational excellence. At ITOrizon, we don’t just plan for complexity; we embrace it to deliver real results within a single ambitious year.
We bring a combination of deep technical expertise and enthusiasm to every project, preparing solutions that are both strategic and tailored precisely to your unique requirements. Our service is engineered for maximum flexibility, addressing every challenge from diverse site requirements to intricate OTM configurations and demanding integration needs.
A Proven Track Record of Excellence
Analyst Recognized
Our supply chain excellence is validated by analyst accolades from Gartner and ISG.
Trusted by Global Leaders
We are the choice for Fortune 500 clients, SMBs, and global enterprises requiring transformative program leadership.
Global Reach
Our experience spans successful multi-continent, multi-site rollouts that build lasting client trust across the globe.
Resilience & Agility
We don’t just rise to tough deadlines—we thrive on them by applying creativity and agility in project grouping, resource allocation, and budget management.
ISG rated ITOrizon as a contending services partner for the Oracle Ecosystem in various quadrants.
This quadrant evaluates the Oracle SCM consulting and advisory service providers that help enterprises modernize, optimize, and transform their business operations to increase efficiency, flexibility, and scalability.
This quadrant assesses service providers’ ability to develop accelerators and components that drive the efficiency and quality of implementations.
This quadrant assesses service providers that offer support to run enterprise clients’ businesses, including technical and operational tasks encompassing customization, personalization, and configuration.
ITOrizon positioned as a specialty consulting firm in Gartner’s market guide for the third consecutive time.
- Overall Supply Chain Strategy
- Digital Supply Chain Strategy
- Supply Chain Management Suites (SCM)
- Supply Chain Execution Suites (SCE)
- Multichannel Suites
- Standalone WMS (Cloud SaaS & On-premise)
- Multicarrier Parcel Management
- Slotting, WFM, WES, WCS, AGV, AMR SCE Supporting Technologies
- Warehouse/Distribution Center Operations
- Transportation Operations
- Store and Multichannel Operations
- Supply Chain Planning (S&OP)
Connect With Us Today to Elevate Your Logistics Operations!
With 10+ years of experience in the Oracle ecosystem & supply chain industry, we’ll address your pain points and unlock the full potential of OTM. As an authorized Oracle partner, ITOrizon specializes in offering end-to-end OTM consulting services for companies all over the world. Whether it’s optimizing workflows, enhancing system capabilities, or providing comprehensive training, we’ll ensure your OTM implementation aligns with your business objectives and delivers measurable outcomes.
The Challenges We Commonly See
Many organizations come to ITOrizon after encountering one or more of the following challenges:
- OTM implementations that work in theory but fail in day-to-day operations
- Excessive customizations that increase cost, risk, and technical debt
- Limited visibility into fleet movement, waiting time, or fuel consumption
- Manual compliance checks and disconnected external portals
- Inability to support forecasting, spare bookings, or non-order-based flows
- Performance degradation due to high-volume transactional data
- Financial systems lacking true landed cost visibility
These challenges often force difficult trade-offs between operational accuracy, system stability, and long-term scalability.
Beyond Standard OTM: The ITOrizon "Unique Experience
Standard OTM features sometimes leave critical gaps in your business process. We specialize in engineering custom solutions that bridge these gaps without compromising system performance.
ITOrizon built a custom fuel management module within OTM that calculates daily fuel consumption using route-level master data. The solution automatically tracks distance traveled, compares it against standard consumption benchmarks, and provides a centralized vehicle diesel dashboard with full visibility into issued, pending, and additional fuel.
By integrating OTM with live GPS tracking, we enabled automatic milestone updates using geofencing. Vehicles trigger gate-in and gate-out events in real time, eliminating manual updates and providing a complete tracking audit trail.
Replaced manual government portal checks with an automated gate. OTM now queries compliance via FleetX and returns a simple YES/NO flag to allow or block shipments.
We implemented volume- and customer-based waiting time logic that dynamically calculates stop wait times during planning, ensuring accurate cost modeling and service alignment.
Created a complete calculation engine for EBS users. Built master data objects for Customs, VAT, and Freight to generate total Factor (LF) for better purchase decisions.
For bulk vessel schedules, we engineered a DB.XML integration using JusTransform to insert high-volume data directly at the database layer, bypassing transactional service bottlenecks.
Our Technical Edge: Beyond Implementation
ITOrizon brings more than just playbook support. We provide deep Oracle competency and a suite of technological differentiators.
PaaS Personalization
We design innovative customizations tailored to vertical-specific needs, including mobile applications and tax/agent portals.
Enterprise Integration (OIC)
Expertise spanning legacy, on-prem, and cloud TMS providers, freight forwarders, and customs clearance.
AI/ML & IoT
We propel businesses into the future by incorporating AI-driven automation and IoT implementation into the supply chain.
Automated Testing
Our “Shift Left Testing” and custom automation suites offer seamless, cost-effective testing across all platforms and data sets.
Strategic Project Nuances
We deliver quality within agreed timelines through a deliberate and nuanced execution strategy.
Consolidated Tracks
We strategically group projects into tracks to drive optimal design and minimize redundant effort.
Global Template with Regional Delta
We use a minimum of two tracks to handle regional deviations while feeding specific deltas back into a unified global template.
Focused Go-Lives
Every regional launch is supported by sufficient hypercare to ensure operations are stabilized immediately.
Blended Rates
Our multi-skilled workforce is deployed at blended rates to ensure a perfect balance between project timeline and cost-efficiency.
"Follow the Sun" Model
We maintain round-the-clock progress and availability by leveraging our global workforce.
Ready to Transform Your Transportation Management?
Let’s make transformation happen together. Whether you are just beginning your OTM journey or need to optimize an existing global rollout, ITOrizon has the expertise to deliver results.
Customer Testimonials
“ITOrizon stepped in where our previous system integrator failed—streamlined our tangled design, smartly fixed faulty features, and eliminated manual billing headaches. Month-end reconciliation now takes days, not months, and their expertise cut our Oracle Integration Cloud costs dramatically.”
Group CIO, Transworld(Dubai, UAE)
“ITOrizon has worked with Fraserway RV to design, develop, and deploy major business applications that have enabled us to perform our critical processes with the timely decision-based information. We were able to expedite our digital transformation and also rapidly add new capabilities. ITO has been highly responsive to our requirements and has performed over and above our expectations – they are truly a business partner and not just a vendor. Their industry experience in enterprise-level cloud applications development & deployment, End to End ERP, and Supply Chain business knowledge is a unique strength under one roof.”
Senior Director – IT Services at Fraserway RV (Vancouver, Canada)
“We typically highlight challenges during implementations, but we want to recognize the outstanding work of ITOrizon. They delivered exceptional results for our WMS rollout under an extremely tight timeline – just four to five months – coinciding with the opening of our first distribution center. Despite the aggressive schedule, ITOrizon completed the project on time with great success. Throughout all phases – pre-implementation, implementation, and post-implementation – the team demonstrated exemplary communication and collaboration. The project was managed with professionalism and precision, and any issues were addressed promptly and effectively. We are very impressed with their dedication and capabilities.”
Director of Applications – Interface Systems (Dallas, TX)
Frequently Asked Questions
Why do most customers move to ITOrizon’s Application Managed Services(AMS) after implementation?
Many organizations realize post go-live that Oracle platforms like OTM and WMS need continuous tuning to keep pace with business change. About 90% of our implementation customers transition to our AMS model because it provides continuity, faster issue resolution, and ongoing optimization from the same team that built the solution.
What does ITOrizon’s Managed Services model focus on beyond support tickets?
Our AMS model goes beyond break-fix support. We focus on continuous business improvement, identifying underutilized Oracle features, optimizing existing processes, and supporting new feature rollouts so the platform continues to deliver value as business needs evolve.
Do you support new Oracle feature rollouts and enhancements?
Yes. We proactively support new Oracle feature rollouts at no additional cost as part of our managed services engagement. This ensures clients stay current with Oracle innovations without needing separate upgrade or enhancement projects.
How do you help reduce overall Oracle support and operational costs?
Our hybrid delivery model, process automation, and reusable accelerators allow clients to reduce application support and enhancement costs by up to 65% compared to traditional SI models, without compromising service quality or responsiveness.
Can ITOrizon take over environments implemented by
another SI?
another SI?
Yes. Nearly 50% of our customers transitioned to ITOrizon after working with other system integrators. We specialize in stabilizing underperforming environments, fixing design gaps, improving data accuracy, and restoring confidence in Oracle platforms.
How do you ensure continuity and accountability in long-term support?
We operate as an extension of your internal team, with clear ownership, documented processes, and consistent resources. This model reduces dependency on individual consultants and ensures predictable outcomes across support, enhancements, and optimization initiatives.
Is ITOrizon suitable only for large transformations?
Not at all. We support everything from targeted OTM or WMS optimization to global SCM transformations. Our engagement models scale based on complexity, geography, and business maturity.
What kind of organizations benefit most from your AMS approach?
Organizations with complex logistics networks, frequent business changes, multiple integrations, or global operations benefit the most, especially when internal teams need a reliable partner to maintain system stability while continuously improving performance.
