Services

Global System Integrator Focused on End-to-End Manhattan Supply Chain Ecosystem Services

Looking for a Global System Integrator That Fills These Criteria

  • Enterprise-grade integration leveraging Manhattan’s inner design across WMS, TMS, OMS, PLM, CPQ, Sales, Marketplace.
  • Aligns standard features, extensions, and enhancements to real business flows while preserving upgradeability.
  • Embed proven industry’s best practices so clients gain pre-validated processes, KPIs, and integration patterns.
  • Continuous improvement keeps installs current, using incremental innovation like telemetry and test automation to keep pace with disruption, not react. 

 

Meet your ITOrizon high-performance team. Why ITOrizon can be your Serious Partner? 

Our Talent Pool

25%

Global Staff Former Manhattan Employees  

100+

Cloud Subject Matter Experts 

200+

Supply Chain Management Subject Matter Experts

25+ Years

Supply Chain Management Business, Domain & Technology Experience

Our Core Manhattan Strengths

Manhattan Active Design & Implementation
Manhattan Legacy Design & Implementation
Automation
IoT & Material Handling Automation
Multi-Module Transformation & Cloud Adoption
Rapid No-Code Integrations & Extensions
Managing Cloud DB Replication
Customized Test Automation Scripts
Proactive Extensions Development

Our Key Achievements

50+

Active WM Projects

10+

Active OMNI Projects

250+

Legacy WM Projects

1500+

SCI Reports

250+

Enhancements in Proactive including UI, MHE, Interfaces, Printing etc

700+

Enhancements in WMS Logic,
MHE, Interfaces, Printing etc.

200+

System Integration Projects (ERP, MHE, WCS, OMS)

Design, Integrate, and Continuously Improve Your Manhattan Ecosystem

Our teams bring deep platform engineering, real-world supply chain design, and continuous optimization to help enterprises move beyond “go-live” and into sustained performance. 

Enterprise Scope

Manhattan Associates Services Scope

Our Product Expertise

Manhattan WMi, WMOS & Active WMS

Manhattan SaaS TMS & Active TMS

Manhattan Active OMNI and DOM 

Manhattan LMS

Manhattan Slotting

Manhattan Extended Enterprise

SCI and Active SCI

Manhattan ProActive

Manhattan Integration Framework (MIF)

Automation

Robotic Process Automation

What We do

Our Premium Services

Strategic Advisory & Consulting Services

  • Modernization Assessment
  • Program Governance 
  • Requirements Definition  
  • Ecosystem Gap Analysis 
  • AI Vision & Roadmap  

Implementations & Integration Services

  • Upgrades & Rollouts Design 
  • Custom Enhancements 
  • Application Configurations 
  • Super-User Training 
  • Ecosystem Integration Design
  • End-to-End Ecosystem Integrations 
  • Data Conversion 
  • KPI Tracking and Reporting 
  • Supply Chain Intelligence (SCI) Design and Development 
  • Go-Live and Production Support  
  • Robotics, Lights, & MHE Automation   

Testing Services

  • Testing Planning & Management 
  • Testing Execution 
  • Benchmark Testing (VPT) 
  • Accelerated Targeted Testing
  • Custom Test Automation 

Enhanced Managed Services

  • On-Prem Environment Management  
  • CloudOps 
  • Cloud Transformation 
  • 24/7 Application Support 
  • Release Management 
  • Change Management 
  • Continuous Innovation 

AI & Digital Transformation

  • AI Pilots & Implementation
  • Cloud Transformation
  • PaaS & Be Spoke design development
  • Solution Enhancements 

Our Clientele

Expand your Supply Chain Ecosystem with Manhattan ProActive

ITOrizon Manhattan ProActive Services
Hear from our happy clients
Nordstrom

“ITOrizon played a key role in the successful delivery of a $35M supply chain system solution. They provided technical resources with expertise to augment and complement our employee resources. They were also able to provide valuable program management assistance in areas where we were lacking technical and process experience.

The partnership with ITOrizon was seamless – they became a highly integrated part of our team – providing onsite & offsite support as well as traveling with the employee team to remote support locations.”

Technology Director – Supply Chain Systems, Nordstrom

“We have been utilizing ITOrizon’s services for our Manchester, CT facility, and their support has been nothing short of exceptional. Their 24/7 IT support for MAWM has proven to be indispensable. ITOrizon has excelled in incident triage, ensuring that any issues are swiftly and effectively resolved. Their expertise in report creation, slotting recommendations, and labor management system configuration has significantly enhanced our operational efficiency. Additionally, they developed an automated regression testing system for us, which has streamlined testing our code drop and ARI validations. We highly recommend ITOrizon for their professionalism, reliability, and technical prowess.

Jonathan Whitaker – Ahold Delhaize

Glimpse of ITOrizon’s Latest Manhattan Success Stories

Tote Diversion Optimization for a Leading Apparel Retailer
ITOrizon helped a major Apparel Retailer with $650 Mil. in revenue solve a long-standing material handling issue in their Distribution Center. By optimizing the integration between their Manhattan WMOS platform and Material Handling Equipment (MHE), the client achieved a 100% tote diversion success rate.
Read More
Manhattan Active WMS Standardization for a Leading Retail Grocery Chain
ITOrizon partnered with a major Retail/Grocery chain, generating $14.4B in revenue, to implement a comprehensive Common Template design across their existing Manhattan Active system environment. This standardization effort enhanced their core Manhattan Active WMS (MAWM), Labor Management System (LMS), Supply Chain Intelligence (SCI), and Slotting systems. 
Read More
Optimizing Inventory Movement for a Leading Apparel Retailer - Manhattan WMOS
ITOrizon helped a major Apparel Retailer with $650 Mil. in revenue to significantly improve operational efficiency in their Distribution Center. By optimizing inventory allocation rules within their Manhattan WMOS platform, the client was able to reduce costs and boost throughput.
Read More

Let’s Talk About Your Manhattan Ecosystem

Whether you’re planning a Manhattan implementation, modernizing a legacy footprint, or addressing performance, integration, or upgrade challenges, our experts can help you choose the right path forward.