Background
United States-based retail clothing brand who sells lifestyle apparel, along with footwear and accessories designed for teens and young adults had a business need to Design and Implement SCI & Manhattan Active.
Enabled by:
- Manhattan Active Omni and WMi v2014
- Manhattan Active SCI reporting
- Manhattan On premises SCI
Key Design/ Implementation Solutions and Value Addition:
- Design and configuration of SCI reports to understand the system behavior and monitor order inflow
- Migrating SCI reports from different versions
- Design new enhancements to enhance the MAO features
- Overall, more than 150 reports were created/updated/tested.
- Provide L2 support for current eco- system
Customer Outcome:
- Designed and Developed reports widely used by business to monitor sales.
- Key business decisions were taken after looking at the data from the reports
- Complete visibility to the inventory in the entire supply chain.
- Support Manhattan Active Omni to ensure seamless customer experience
- Lesser order cancellations and over promising was reduced
- Transfer allocation feature was enabled and there was seamless transfer of inventory from on order to on hand
Why ITOrizon
The capability and vast experience in designing SCI reports related to Manhattan Active Omni. Initial engagement was for 2 months for SCI and the contract was extended over a year.
ITOrizon Inc., a global end-to-end IT supply chain ecosystem service leader based in Atlanta, with offshore locations in India and Dubai, has been helping clients ensure success for more than 10 years. We maximize the value of existing ecosystem investments while outpacing the competition with a human-first service delivery client experience. Industry analysts such as Gartner, ISG, and ARC Advisory have recognized us for our high-performance services team, built to scale and delivering strategic advisory, implementation/integration, digital transformation, and managed support services.
