Oracle Fusion SCM Cloud Takes Enterprise Asset Maintenance to the Next Level


  • Manufacturing 


  • Kingdom of Saudi Arabia, Bahrain, Qatar, UAE and Kuwait

Applications in Scope:

  • Oracle Fusion SCM Cloud Maintenance 

ERP System:

  • Oracle Fusion

Project Location:

  • Saudi Arabia


This client is one of the leading producers, manufacturers, and distributors of fresh dairy, fresh juice, and long shelf-life milk and juice products. This client required a solution that would ideally monitor all the maintenance processes, improve visibility to the availability, operating condition and status of manufacturing, utility and mobile assets. 

Business Challenge:

The customer had implemented the Oracle Fusion SCM Cloud Modules already. However, they did not have the Maintenance Cloud module. All the details about their maintenance processes were maintained with pen and paper. Manual maintenance entries are prone to human errors and missed maintenance schedules. This puts the customer company at risk of data loss and maintaining the business critical assets in a timely manner is at risk as well. 

Correcting errors in the database is time-consuming and increases administration and maintenance costs. A company runs the risk of not meeting the demand from its customers if their important business assets are not maintained and hinders the production and procurement of their dairy products. This could have a negative effect on supply and on customer satisfaction.  

The client decided to rely on innovative cloud solutions from Oracle and Gartner Recognized firm ITOrizon to help the client maintain all its business-critical assets. 

ITOrizon's Oracle Fusion SCM Cloud Solution

    • Design and implementation of Oracle Fusion SCM Cloud Maintenance Module  
    • Maintenance process alignment with Costing Sub-Ledger Architecture (SLA) 
    • Complete synchronization of maintenance business processes with Oracle Fusion Cloud SCM modules of PIM, FA, Inventory, Costing, Procurement 

    Over 5000+ Assets were involved across multiple Facilities and 3 Major Maintenance Business Functions were automated. 

    The three major business functions fall into the category of vehicle maintenance, plant maintenance, and utilities maintenance.  

    In brief, the ITOrizon team improved visibility to the operating conditions, availability of spare parts & procurement, maintenance cost and automated preventive maintenance schedules of equipment pertaining to the manufacturing plant, utilities, and vehicles.   

ITOrizon Inc., a global end-to-end IT supply chain ecosystem service leader based in Atlanta, with offshore locations in India and Dubai, has been helping clients ensure success for more than 10 years. We maximize the value of existing ecosystem investments while outpacing the competition with a human-first service delivery client experience. Industry analysts such as Gartner, ISG, and ARC Advisory have recognized us for our high-performance services team, built to scale and delivering strategic advisory, implementation/integration, digital transformation, and managed support services.

Transform Your Supply Chain with ITOrizon's Leading-Edge Solutions

We are here to address your inquiries and guide you in selecting the services that best align with your needs.