NetSuite ERP and Oracle Cloud WMS(LogFire) Implementation at a Top Canadian Retailer
Industry:
- Retail
Markets:
- North America
Applications in Scope:
ERP System:
- Oracle Fusion
Project Location:
- NetSuite
Company Overview:
A Top US / Canadian Retailer – the 5th largest department store chain known for apparel , appliances and various merchandise.
The company was moving towards cloud solutions to achieve modernization, better customer experience and supply chain efficiencies.
The Challenge
The client was upgrading its ERP and SCM technology and process infrastructure to build a supply chain for the future .
Specifically to this end –
- The client was Onboarding a new cloud based ERP for their wholesale business and a new Cloud Warehouse Management System at their 1million+ sqft facility
- Build capability of fulfillment of big ticket and small ticket Orders from smaller consumers as well as stores nationally
- The entire project was to be completed in 4 months start to finish
The Engagement
ITO team worked with all relevant stakeholders to understand the ERP and SCM goals. Based on the objectives –
- ITO supported the design and implementation of the NetSuite ERP and Oracle Cloud LogFire WMS.
- ITO configured the NetSuite ERP and Oracle Cloud WMS.
- ITO conducted training sessions for the ERP users and warehouse associates to educate on the new system and processes.
- ITO provided round the clock support for the Go Live and Peak periods.
Value Delivered by ITOrizon
ITO’s Support ensured –
- Rapid design of ERP and Cloud WMS
- Scalable integration solution between NetSuite and Oracle Cloud WMS
- Go Live in 4 months
- Change management
ITOrizon Inc., a global end-to-end IT supply chain ecosystem service leader based in Atlanta, with offshore locations in India and Dubai, has been helping clients ensure success for more than 10 years. We maximize the value of existing ecosystem investments while outpacing the competition with a human-first service delivery client experience. Industry analysts such as Gartner, ISG, and ARC Advisory have recognized us for our high-performance services team, built to scale and delivering strategic advisory, implementation/integration, digital transformation, and managed support services.
