The Ultimate Cheat Sheet on Post Covid-19 Omnichannel Efficiency

by Joseph Santy, Senior SCM Analyst at ITOrizon  According to an article in Forbes last year, COVID-19 has accelerated ecommerce growth by a factor of 4-6 years.   Ecommerce sales more than doubled, from 1.9 trillion USD in 2016 to 3.9 trillion USD in 2020, and they continue to grow. Efficient integration of ecommerce into a seamless omni-channel sales and fulfillment system …